- All charges/Price of items are in MYR (Ringgit Malaysia).
- We ship worldwide. Shipping costs will apply according to weight of product(s) & final destination and will be added at checkout.
- We use POSLAJU or DHL e-commerce for most of the domestic shipments. For International shipments, we use Aramex International / Fedex / TnT.
- In rare cases, we may use other services if the locations of delivery are deemed unreachable in POSLAJU / DHL e-commerce / Aramex International / Fedex / TnT or Freight Mark's territory.
- We only use tracked shipment services.
- We are not responsible for destination country tax and/or duty charges if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. We will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.
- We provide on-demand instant delivery (receive goods in 1-3 hours) within Klang Valley via Lalamove, Grab Delivery or Zepto Express. Arrangement can be made with our customer service via email: firstname.lastname@example.org or use the chat function at our website.